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Faq

About warranty?

We are U.S. registered company, we are required to offer 6 moths full warranty to all our products. However we offer the possibility of warranty extension, only if the extension is made withing first 6 months.

New product got released can I upgrade my current one?

Definitely you can, only if the product is bought from us. We will let you know your trade value and what you will need to pay for the upgrade.

With who you share my information?

We understand you privacy and we ensure that we do not share your information with no one outside our company. No third-party entities, no government agencies of any kind of any country. Your information is fully encrypted to 4096 bit, our own employees have no access to sensitive information.

All your products come from China?

In most cases we have your product in stock therefore no 2+ weeks waiting time on DELIVERY from China. Most of our customers are based in U.S. and EU UNION. The only exception are the pre-order products that are not released yet. Even in this situation we are doing the best to make sure that our customers get the products ASAP. We do understand time pressure and we will always try to do our best.

Can I do a returns?

Our policy about returns is NO QUESTION ASK. You are entitle for a refund in 60 days from the date you received your product (signature will be required).

May I return my product if I changed my mind?

Yes you can, in a 30 day time frame from receiving.Products that are custom configured, build to order and personalized cannot be cancelled or refunded.

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